我是在封禁之前申请退款的，在封禁之后被统一模板拒绝退款了，现在新的回复又同意退款了，以下是客服回复：Following a review of your case, I can see that you contacted us requesting to cancel your account on 27/07/2026. I can see that you requested this before you received confirmation that your account was to be disconnected. In this instance, I’m happy to help you resolve your request to cancel your account and receive a refund for the unused prepaid...