申诉那里申请退款没有回复，直接给support发邮件回复这个 
Hi there, 
Thank you for reaching out. We’ve reviewed your refund request and noted that your account is currently banned due to violations of our terms of service. As a result, we’re unable to process a refund. 
Our Terms of Use clearly state that accounts which are banned for violating these terms are not eligible for refunds. 
We appreciate your understanding. 
B...